POLICIES
PROCESSING & SHIPPING AND HANDLING TIMEFRAME
AS A SMALL BUSINESS, PLEASE UNDERSTAND THAT OUR PROCESSING AND SHIPPING & HANDLING TIMEFRAME WILL TAKE LONGER THAN A BIG CORPORATE BUSINESS'S. WE CAN ONLY BEGIN PROCESSING YOUR ORDER AFTER RECEIVING YOUR PAYMENT AND VERIFYING IT. IT GENERALLY TAKES 1-3 WEEKS (USUALLY NO MORE THAN 5 BUSINESS DAYS) TO PROCESS STANDARD SHIPPING, AND 3-6 WEEKS FOR PRE-ORDER AND CUSTOM ITEMS (LABELED IN ITEM DESCRIPTION). AFTER PROCESSING, WE WILL SHIP YOUR ORDER AS SOON AS WE ARE ABLE. IF AN ITEM IS NEEDED BY A CERTAIN DATE, PLEASE EMAIL US PRIOR TO PURCHASING TO SEE IF WE CAN GET IT TO YOU BY THE DATE NEEDED. IT IS NOT ALWAYS GUARANTEED, BUT WE WILL TRY OUR BEST. ONCE YOU RECEIVE YOUR TRACKING NUMBER, PLEASE ALLOW 2-3 BUSINESS DAYS FOR IT TO UPDATE INTO USPS'S SYSTEM. WE WILL SEND OUT EMAILS TO KEEP YOU BABES UPDATED ON THE STATUS OF YOUR ORDER.
UNRULY ORCHID DOES NOT COVER RE-SHIPMENT FEES, WITH THE EXCEPTION OF AN ADDRESS ERROR ON OUR END. WE ARE NOT RESPONSIBLE FOR ANY STOLEN, LOST, OR DAMAGED PACKAGES AND DO NOT OFFER ANY RETURNS, REFUNDS OR EXCHANGES.
PLEASE BE AWARE, ALL PAYMENTS ARE MADE IN USD. IF YOU ARE INTERNATIONAL PLEASE EMAIL US PRIOR TO MAKING A PURCHASE AND WE WILL DO OUR BEST TO ACCOMMODATE AND SHIP TO YOU. PLEASE ALSO NOTE THAT YOU ARE RESPONSIBLE FOR MONEY CONVERSIONS.
PLEASE BE AWARE OF OUR PROCESSING + SHIPPING AND HANDLING TIMEFRAME PRIOR TO PURCHASING TO AVOID ANY UNSATISFACTION. PLEASE EMAIL US AT: UNRULYORCHIDLLC@GMAIL.COM. PLEASE ALLOW 24-48HRS FOR A CUSTOMER SERVICE REPRESENTATIVE TO GET BACK TO YOU! THANK YOU FOR YOUR SUPPORT